Returns + Exchanges

Return & Exchange Policy

At AB Pumps Pvt. Ltd., we strive to provide high-quality products and customer satisfaction. If you are not fully satisfied with your purchase, please review our return and exchange policy below.

Returns

• Products can be returned within 7 days of delivery.

• The item must be unused, in original condition, and in original packaging.

• Proof of purchase (invoice or receipt) is required.

Exchanges

• Exchanges are allowed for defective, damaged, or incorrect items.

• Customers must report the issue within 48 hours of receiving the product.

Non-Returnable Items

• Used or installed products

• Customized or special-order items

• Items damaged due to improper handling

Return Process

• Contact our support team with your order details.

• Our team will guide you through the return or exchange process.

• Do not send products back without confirmation.

Shipping Costs

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• Shipping charges are non-refundable.

Refunds

• Once the returned product is inspected, refunds (if applicable) will be processed within 7–10 working days.

• Refunds will be issued through the original payment method or as agreed.

Contact Us

For return or exchange requests, please contact us through our website or customer support.

By purchasing from our website, you agree to this Return & Exchange Policy.